Get help with LawFive
Write to support@lawfive.app with a question, a problem or an idea, and we'll get back to you.
What to put in your message
- Which app: the website, Android, iPhone, a Garmin watch, Wear OS or Apple Watch, with the phone or watch model.
- Its version, from Settings → About on the website or your phone.
- What you did, what you expected and what happened instead. A screenshot helps.
- Your account's email address, if you're writing from a different one.
Never send your password. We'll never ask for it.
Common questions
- Can't sign in? Use Forgot your password? on the sign-in page at app.lawfive.app.
- No account yet? Create one. While LawFive is in testing, we approve each new account by hand and email you when yours is ready.
- Which watches, and how they sync? The FAQ and On the watch cover them.
- Testing an app through TestFlight? You can also send feedback from the TestFlight app, with a screenshot.
Your account and data
Download a copy of everything with Download everything, under Settings → Account on the website. To delete your account, see Delete your account. Questions about your data go to privacy@lawfive.app, and the privacy policy says what LawFive keeps and why.
If your account is on someone else's server
LawFive can connect to servers that other people run, such as a club's or a referee association's. That server's owner holds your account and data, so ask them first. We can't see or change accounts on other servers.
If you run your own server
The docs at lawfive.dev (the docs) cover installing, HTTPS, backups, upgrades and troubleshooting.
Found a security problem? Please write to support@lawfive.app, and don't post it anywhere public.